Contact Us

bohocasino, operated exclusively through boho-ca.casino, is fully committed to upholding the highest standards of confidentiality, regulatory transparency, and customer protection for Canadian users (excluding Ontario). For all support needs, users can contact our dedicated support team via the official channels outlined below. This approach ensures direct, secure, and prompt communication while fulfilling jurisdictional disclosure and consumer protection requirements.

Official Contact Channels (LoT: System 1/2 Integration)

• Support Email: [email protected] (primary and critically important contact; monitored 24/7 by trained compliance professionals).
• Online Contact Form: Users may use the electronic contact form below by providing their full name, a valid email address or messenger contact, and a concise message describing their request or concern. All communications through this channel are securely processed and subject to privacy and anti-fraud protocols.
• Live Chat Support: Real-time assistance is available directly through the boho-ca.casino website, offering immediate guidance for standard inquiries and escalation for legal or compliance matters.
• Telephonic Support: Although no telephone number is currently available, bohocasino continually reviews communication modalities to ensure service coverage meets CA standards and industry best practices.
• Registered Address & Corporate Entity: All legal notices and official correspondence in relation to bohocasino and boho-ca.casino should be directed to Hollycorn N.V., headquartered at Scharlooweg 39, Willemstad, Curaçao, Registration No. 144359, licensed by the Curaçao Gaming Control Board under License No. OGL/2023/176/0095 (valid through 2025).

Contact Form Submission (LoT: Regulatory and Security Provisions)

Legal, Privacy, and Security Notices (LoT System 2/CCoT)

1. Data Privacy & Regulatory Commitment: bohocasino, operating legally via boho-ca.casino, adheres strictly to all applicable Canadian federal privacy laws, the Personal Information Protection and Electronic Documents Act (PIPEDA), and other relevant standards. Personal information (e.g., email, contact details, case description) submitted via this page will be processed solely for the purpose of responding to your inquiry, evaluating service requests, and fulfilling regulatory recordkeeping obligations. All data is safeguarded using industry-standard encryption and confidentiality protocols.
2. User Complaint and Dispute Escalation Protocol (as of 2025):
   • All concerns or disputes should first be submitted via the official contact form or support email. A written response will be provided within one business day, with further escalation directed to compliance managers if required.
   • If a satisfactory resolution is not achieved, users may request formal review pursuant to bohocasino's internal dispute resolution policy. Guidance on initiating external mediation or regulatory complaint procedures will be provided upon request. All processes comply with up-to-date Curaçao and applicable CA cross-border consumer protection laws as of 2025.
3. Responsible Gambling and Self-Exclusion (CA Adaptation):
   • Requests for responsible gambling support, self-exclusion, or gambling limits can be initiated via email or the online contact form. All such requests are dealt with in strict confidentiality and processed in accordance with Canadian problem gambling prevention guidelines.
   • Helpful resources and third-party support referrals are provided by our support team, and users will not be subject to negative repercussions for seeking help.
4. Legal Notices and Regulatory Oversight:
   • All communications are subject to regulatory audit and must comply with the terms of the Curaçao Gaming Control Board license and CA consumer protection requirements.
   • Official correspondence should reference Hollycorn N.V. and include documentation as required under applicable law. Details may be updated periodically in accordance with regulatory changes.

Additional Compliance and Consumer Protection Information

• Contact Handling Timeframes: All support requests are acknowledged within one business day; urgent responsible gambling matters receive immediate priority.
• Regional Limitation: Services offered via boho-ca.casino are directed toward Canadian users, excluding the Ontario regulatory region. Users are responsible for compliance with local gambling laws.
• Certification & Trust: bohocasino holds a Certificate of Trust issued by AskGamblers, demonstrating conformity with recognized international standards in online casino fairness and player safety.
• Corporate Details:
  • Owner/Operator: Hollycorn N.V.
  • Headquarters: Scharlooweg 39, Willemstad, Curaçao
  • CA Author: Chloe Martin
  • Company Registration No.: 144359
  • Game License No.: OGL/2023/176/0095 (valid through 2025)

Regional Compliance Note: All content, contact mechanisms, and procedures on this page are tailored for full alignment with modern CA (Canada) legal requirements as of 2025, and exclusively relate to the lawful operation of bohocasino via boho-ca.casino. Consumers are urged to review the Privacy Policy and Terms and Conditions for further legal disclosures, grievance processes, and details on rights under both Curaçao and Canadian jurisdictional frameworks. For any unresolved regulatory issues, guidance will be provided upon request via the contact details listed herein.