Terms & Conditions

These Terms govern your relationship with the operator of boho-ca.casino ("bohocasino") and set out your rights, obligations, and legal protections when using this website and its services in Canada. Effective Date: January 1, 2025.

Definitions

OBSERVE: Key terminology requires precise, transparent clarification. EXPAND: Define each term for user legal certainty and to meet CA disclosure expectations. REFLECT: All listed terms referenced throughout are integral to understanding rights, responsibilities, and legal relationships.

Operator: Hollycorn N.V. (company registration number 144359, Scharlooweg 39, Willemstad, Curaçao), holder of Curaçao Gaming Control Board license OGL/2023/176/0095 (valid until 2025), operating boho-ca.casino for Canadian clients (excluding Ontario).
User/Player: Any individual accessing or registering an account at boho-ca.casino in Canada, agreeing to these Terms.
Account: The personalized profile registered by a User for identification, funds management, and participation in gaming services on boho-ca.casino.
Bet: A monetary stake placed by the User on a game or event offered by bohocasino.
Wager: The sum of all bets required to be staked to fulfill promotional wagering requirements.
Bonus: Any promotional offer, credit, incentive, or free wager extended by bohocasino, subject to defined terms.
Refund: The return of funds to a User according to bohocasino terms and applicable regulations.
KYC: "Know Your Customer" process for user identity and age verification as per global and CA AML standards.
CA: Canada, excluding provinces/territories where online gambling is restricted or regulated separately (notably Ontario).
Operator Contact: [email protected] and corporate office address at Scharlooweg 39, Willemstad, Curaçao.

Account Registration

OBSERVE: Registration, verification, and age check process must be explicit for CA legal compliance (18+). EXPAND: Integrate KYC, anti-fraud, user obligations, and address potential identification or documentation disputes. REFLECT: All procedural requirements and user responsibilities are binding under these Terms.

Eligibility: Only individuals at least 18 years of age and legally permitted to gamble in their CA province/territory (excluding Ontario) may register. By creating an account, the User affirms all registration data is accurate, complete, and current.
Registration Process:
- Complete the online registration form at boho-ca.casino using a valid email address.
- Activate the account via an email verification link.
- Provide KYC documentation (government-issued ID, proof of address) upon request to confirm identity, age, and lawful gaming eligibility.
User Obligations:
- Protect account login credentials and never share with third parties.
- Promptly update personal information if changed.
- Refrain from duplicate registrations, or the creation of accounts for others.
- Use the account strictly for legal, personal entertainment purposes.
Account Security: bohocasino reserves the right to perform verification checks, suspend or terminate accounts for suspected false data, underage gambling, fraud or breach of these terms.
Regional Compliance Note: Registration is not permitted for persons located in regions where participation is unlawful. See Responsible Gaming and KYC guidance for further CA and jurisdiction-specific implementation.

Betting & Gameplay Rules

OBSERVE: Bet placement, conduct standards, and acceptable behaviour on the platform must be fully specified. EXPAND: Incorporate specific minimum/maximum bet limits, guidelines for live/chats, and fraud prevention. REFLECT: Ensure all conduct obligations are user-legible and legally defensible for boho-ca.casino.

Bet Placement: Bets must be placed using the User's own funds or authorized bonuses. Minimum and maximum bet amounts are clearly displayed within each game. Some games may have additional restrictions as specified in their respective rules.
Bet Cancellation/Modification: Bets cannot be modified or cancelled once confirmed, except due to technical failure, error, or at bohocasino's discretion for reasons such as system malfunction, game disruption, or regulatory requirements.
Conduct Rules:
- Abusive behaviour, threats, discrimination, or use of offensive language in chats/live casino games is prohibited.
- No attempts to disrupt game integrity, collude with others, or engage in fraudulent activities (including multiple accounts or cheating aids).
Technical Issues: In the event of technical malfunction or interruption, all affected bets may be voided and funds re-credited at bohocasino's discretion.
Regional Compliance Note: CA standards require fairness, responsible play, and robust dispute recording - all game activities are logged and auditable for regulatory oversight.

Bonus Terms

OBSERVE: Bonus and promotional conditions are regulated under both international and CA law; clarity and transparency are mandatory. EXPAND: Ensure wagering requirements, eligible games, expiry, and anti-abuse provisions are included. REFLECT: Additional legal protections added where CA guidance signals heightened risk controls.

Activation & Eligibility: Bonuses/promotions are available only to registered Users with one active account per person, household, or device. Some bonuses may require activation via a promotional code or opt-in action.
Wagering Requirements: Unless stated otherwise, bonus credits must be wagered according to published requirements (e.g., "x30 wager" means the bonus must be bet 30x) within a specified timeframe, which will not exceed 30 days from bonus granting. Unmet requirements lead to bonus forfeiture.
Prohibited Actions: The following are not permitted:
- Use of game strategies solely to meet wagering (e.g., minimal risk betting or hedge betting patterns).
- Participation in restricted games with bonus funds (see promotion specific exclusions).
- Abuse or combining multiple simultaneous promotions unless explicitly allowed.
Bonus Withdrawal Limitation: Only winnings derived from fulfilled wagering requirements are eligible for withdrawal; unconverted bonus funds cannot be withdrawn directly.
Amendment & Cancellation: bohocasino reserves the right to amend or withdraw any promotion without prior notice if necessary for legal, regulatory, or security reasons.
Regional Compliance Note: All bonus terms are constructed to be compliant with Canadian regulations, prevent bonus abuse, and protect both operator and Users (CA 2025 standards).

Payments & Withdrawals

OBSERVE: Broad regulatory focus on transparent, secure, and auditable financial processes applies. EXPAND: Specify accepted payment methods, limits, timeframes, fees, KYC/AML, and CA consumer rights protections. REFLECT: All processes align with Canadian AML, consumer, and gambling regulatory frameworks.

Deposit Methods: bohocasino accepts deposits via credit/debit cards, e-wallets, and supported cryptocurrencies. The operator reserves the right to amend available methods per CA legal and banking partner requirements. Some payment options may be unavailable depending on the User's location.
Deposit & Withdrawal Limits: Individual transaction limits are displayed in the cashier section and may be subject to minimums and maximums as per method, User verification, and responsible gambling thresholds.
Processing Times:
- Deposits: Usually instant, but may take up to 24 hours depending on provider.
- Withdrawals: Processed within 48 hours of approval; may extend up to 5 business days depending on method, User verification, and external payment processing constraints.
Fees: bohocasino does not charge User transaction fees, but third-party banking/crypto charges may apply.
Verification & Security: Withdrawals may require enhanced KYC review, including proof of origin of funds, in line with CA anti-money laundering legislation. Suspicious or large transactions may be held pending further verification as policies require.
Refund Policy: In the event of error, malfunction, or unlawful transaction, deposits and bets may be refunded per bohocasino's discretion and applicable law. Bonus refunds follow the relevant promotional terms.
Regional Compliance Note: All payments are managed per global and CA 2025 financial and AML regulations. Payment processing for CA clients is managed directly by Hollycorn N.V. and relevant subsidiaries (such as Libergos Limited for EU/crypto payments).

Limitation of Liability

OBSERVE: Operator's duty of care, risk disclaimers, and maximum liability provisions required by law and by industry standards. EXPAND: Address technical risks, network faults, and User responsibility for device security. REFLECT: Limitations to the fullest extent permitted by CA law.

Operator Commitments: bohocasino commits to fair operation of games, the integrity and accuracy of results, and safeguarding of User accounts as required by CA and Curaçao licensing standards.
Liability Exclusions: bohocasino will not be liable for:
- Technical failures or network interruptions affecting access or play.
- Unauthorised access, interruptions, loss, or misuse of data occasioned by User negligence or external hacking.
- Losses resulting from User-provided incorrect data or security breaches on User devices.
- Indiscriminate or indirect damages, including loss of opportunity, business, or reputation.
Maximum Compensation: bohocasino's maximum liability in any circumstance will not exceed the lesser of (i) CA$5,000 or (ii) the amount of the bet or funds held in the User account at the time of the claim or incident.
Regulatory Exclusions: Nothing in these Terms restricts statutory rights provided under Canadian consumer or gambling law.

Intellectual Property Rights

OBSERVE: All proprietary rights must be declared and protected. EXPAND: Clarify legal boundaries of User rights to access, copy, or share content/software. REFLECT: All intellectual property managed in line with Canadian and international standards.

Ownership: All content, logos, trademarks, graphics, design, software, and databases on boho-ca.casino are the exclusive property of bohocasino, its licensors, or service partners.
Use Restrictions: Users may access and use the platform for personal, non-commercial entertainment only. Copying, reverse engineering, modifying, distributing, or sublicensing any website materials is strictly prohibited without explicit permission.
Third Party Rights: Any breach of third-party software or content rights is the User's responsibility and will result in account suspension or legal action.
Regional Compliance Note: Enforcement in CA and international jurisdictions per applicable intellectual property law.

Privacy & Data Protection

OBSERVE: User data rights and privacy notices are mandated by Canadian/CA and international law. EXPAND: Reference the standalone privacy policy, clarify scope, and note compliance. REFLECT: Holistic privacy protections included in all dealings.

General Principle: All User data is collected, processed, and protected in accordance with the bohocasino Privacy Policy and as required by CA privacy and data protection statutes.
User Rights: Users may review, correct, or request erasure of their data in accordance with applicable laws.
Regulatory Compliance: All data transfers, storage, and security measures meet or exceed 2025 CA legal standards for online gambling operations.

For further details on data handling, review the Privacy Policy.

Changes to Terms

OBSERVE: Users must be informed of material changes; opt-out and acceptance procedures follow CA consumer regulations. EXPAND: Integrate notification procedures and user remedies. REFLECT: Transparent and proactive update process.

Amendment Procedure: bohocasino reserves the right to modify these Terms to reflect regulatory changes, operational developments, or security enhancements at any time.
User Notification: Users will be notified of significant changes via email (if provided) and/or website banners at least 14 days prior to enforcement, except where changes are required by law to take immediate effect.
Continued Use: By continuing to use boho-ca.casino after notified changes, Users accept the revised Terms. Users not in agreement may discontinue use and close their accounts before changes apply.
Effective Date: All updates are effective no earlier than January 1, 2025 unless legally required sooner.

Termination & Suspension

OBSERVE: Must define all triggers and rights for closing/suspending accounts, refund policies, notifications. EXPAND: Address User and Operator rights, dispute procedure, and protection of funds. REFLECT: Legal termination measures in CA context.

Grounds for Termination: bohocasino may suspend or close User accounts for material breach of these Terms, violation of law, fraud, misleading registration, underage gambling, inactivity (12 months+), chargebacks, or at User request.
Account Suspension Procedure:
- User will be notified by email (if provided) or onsite message regarding the reason for suspension/closure.
- Funds on deposit (excluding bonus funds) shall be returned to the verified User unless investigation indicates fraud, illegal activity, or chargebacks (in which case funds may be withheld pending resolution or as directed by regulatory authorities).
- Right to appeal/account reinstatement outlined in Customer Support section.
Regional Compliance Note: All procedures for closure, fund return, and account reactivation comply with CA 2025 gaming and consumer regulations.

Governing Law & Jurisdiction

OBSERVE: Legal basis must be clear; parties' rights per CA and international law. EXPAND: Clarify arbitration/court process, consumer rights. REFLECT: User protections and operator obligations aligned with current CA/Curacao/International practice.

Applicable Law: These Terms are governed by the laws of Curaçao and, to the extent required for CA clients, Canadian federal and relevant provincial law, excluding other jurisdictions except where required by binding legislation (e.g., CA consumer protection).
Jurisdiction: Any dispute arising shall be resolved first by seeking amicable resolution via bohocasino Customer Support. If unresolved, disputes may be submitted to the Curaçao Gaming Control Board or, where required by Canadian law, to the competent courts of Canada.
Dispute Resolution: bohocasino offers an internal complaints process; comprehensive information on dispute resolution procedures is provided via Customer Support.
Regional Compliance Note: All dispute mechanisms follow 2025 CA best practices, ensuring user accessibility to redress and regulatory oversight.

Contact Information

OBSERVE: All User support and legal correspondence must be available and correctly directed. EXPAND: Integrate headquarters info, support channels, and regulatory points of contact. REFLECT: Meets CA/Curacao international communication standards.

Customer Support: Email: [email protected]
Operator Headquarters: Hollycorn N.V., Scharlooweg 39, Willemstad, Curaçao
License & Regulatory Authority: Curaçao Gaming Control Board, License No. OGL/2023/176/0095 (valid until 2025)
Mailing Address: Not specified as of 2025; contact Customer Support for postal communications.
Legal Department Contact: All legal correspondence should be directed to Hollycorn N.V. via the above email or headquarters address.

Regional Compliance Note: All contacts are provided in accordance with best practice for CA legal transparency and dispute management. For regulatory escalations, Users may also contact the Curaçao Gaming Control Board directly.