Responsible Gaming

Responsible gaming is the shared commitment to ensure that all gambling activities on boho-ca.casino are conducted consciously, safely, and for entertainment purposes only. Our goal is to inform every player about the importance of maintaining control and to provide robust support systems that empower individuals to play responsibly. At boho-ca.casino, player well-being is central-if you need assistance, our dedicated support team is here to help safeguard your experience.

Risk Awareness

Recognizing the risks associated with gambling is essential to maintaining control. While playing on boho-ca.casino can be an enjoyable pastime, it may become problematic if behavioral warning signs are ignored. Key indicators of potential gambling-related harm include:

Increased frequency of play: Feeling compelled to bet more often or raise stakes over time.
Preoccupation with gambling: Continually thinking about the next game or previous outcomes, even outside gaming sessions.
Chasing losses: Betting to recover previous losses instead of entertainment value.
Neglect of responsibilities: Allowing gambling to interfere with work, school, family, or social obligations.
Emotional distress: Experiencing anxiety, irritability, or frustration if unable to gamble.

Self-Assessment Test

Answer the following statements honestly to evaluate your gambling behavior. If you frequently respond 'yes', consider seeking assistance:

Do you often gamble longer than planned?
Have you tried to cut back but found it difficult?
Do you hide or minimize your gambling from family or friends?
Has gambling caused financial difficulties or debt?
Do you feel anxious or down when unable to play?

If these patterns are present, we encourage you to use the available support resources or set protective limits on your boho-ca.casino account.

Limits & Tools

boho-ca.casino offers a suite of responsible gaming tools to help maintain control and reduce risk, in strict adherence to CA standards. You can set personal limits directly through your account dashboard:

Deposit Limits: Set daily, weekly, or monthly caps on deposited funds. Navigate to My Account > Responsible Gaming > Deposit Limits, enter your preferred limits for each period (e.g., $100 per week), and save your changes. These amounts will be enforced automatically, helping to moderate your expenditure.
Time Limits: Use the session timer under My Account > Responsible Gaming > Session Time to track time spent gambling. Once the pre-set limit (e.g., 60 minutes per session) is reached, a notification will prompt you to take a break.
Time-Out (Short-Term Pause): Take a voluntary break by selecting the 'Time-Out' option for 24, 48, or 72 hours within My Account > Responsible Gaming > Time-Out. During this period, access to all gambling services is suspended. After your chosen time ends, normal access is restored automatically.

Legal Obligation: All limit tools are implemented as per CA regulatory requirements and form part of boho-ca.casino's player protection obligations.

Self-Exclusion

Players who feel at risk or wish to stop gambling altogether can use the self-exclusion function on boho-ca.casino, in alignment with CA regulatory best practices. The process enables you to block your account for a set period (minimum 6 months) or permanently.

Access: Go to My Account > Responsible Gaming > Self-Exclusion.
Duration: Choose the desired exclusion period: six months, one year, five years, or lifetime.
Confirmation: Confirm your decision; you may be asked to acknowledge the terms of exclusion and confirm your understanding of the consequences.
Support Contact: For assistance or questions, contact [email protected].
Effects: Once activated, you cannot log in or participate in any gambling activities. Withdrawal of any remaining balance is processed in accordance with CA law and boho-ca.casino's refund procedures. Reopening is only possible after the self-exclusion period ends (unless selected as lifetime exclusion) and subject to responsible gaming review.

Protective Clause: While self-exclusion is in effect, all access to your account and promotional communications will be suspended. boho-ca.casino follows all applicable CA laws concerning exclusion registers and player protection.

Support Resources

boho-ca.casino recognizes the importance of external support for at-risk individuals and their families. Should you-or someone you know-require professional guidance or intervention, please consider contacting one of the organizations listed below:

GAMCARE (gamcare.org.uk): Provides confidential advice, chat, tools, and counseling for anyone affected by gambling problems, including players and families (International Helpline: +44 808 8020 133).
Gamblers Anonymous Canada (gamblersanonymous.org/ga/): Peer support group offering meetings, self-help resources, and forums for individuals seeking to stop gambling (local groups available in CA).
ConnexOntario (connexontario.ca): 24/7 helpline, live chat, and referral service to addiction treatment in Ontario and elsewhere in Canada (Phone: 1-866-531-2600).
Canadian Centre on Substance Use and Addiction (CCSA) (ccsa.ca): Offers information, education, and direction to treatment programs throughout Canada.
National Council on Problem Gambling (NCPG USA/International) (ncpgambling.org): Helps those affected by problem gambling globally; offers resources, guidance, and multilingual support.

Legal Note: These organizations operate independently from boho-ca.casino and respect full client confidentiality. Availing external support is encouraged as part of our proactive player protection strategy.

Help for Family

Family and friends can play a vital role in supporting someone experiencing gambling problems. Here are some guidelines:

Approach with empathy: Choose a calm time to express concern, focusing on observed behaviors rather than making judgments.
Encourage dialogue: Suggest visiting Gam-Anon, a support group specifically for relatives of problem gamblers, and explore family forums and online chats such as those by Gamblers Anonymous Canada.
Promote next steps: Offer to help contact a therapist, utilize hotline services (such as ConnexOntario: 1-866-531-2600), or schedule professional counseling together.
Self-care: Remember to protect your own well-being and seek advice from professionals if needed.

Recommendation: Early intervention improves outcomes. Jointly exploring resources and demonstrating continued support can make a significant difference.

Operator's Commitment

boho-ca.casino, operated exclusively at boho-ca.casino by Hollycorn N.V. (Registration 144359), upholds robust internal responsible gaming protocols, as mandated by CA and international best practices:

Behavioral Monitoring: Continuous analysis of gameplay patterns and transactional activity to detect signs of excessive play, erratic deposits, or self-exclusion history.
Proactive Warnings: Automated alerts and popup messages issued when risk behaviors are identified (e.g., extended sessions, repeated unsuccessful deposits).
Support Outreach: If repeated risk markers are present, trained support specialists may initiate confidential contact with the individual using the registered e-mail or, where available, by phone. This intervention is conducted solely to offer assistance and recommend responsible gaming tools.
Data Protection: All information is processed strictly in accordance with CA privacy laws and boho-ca.casino privacy policy.

Compliance Statement: These measures are part of our continuous improvement policies and reflect the latest regulatory obligations and certificate requirements (Certificate of Trust: AskGamblers, Curaçao Gaming License No. OGL/2023/176/0095, valid through 2025).

Regional Compliance Note: boho-ca.casino operates in Canada (excluding Ontario-regulated regions); special procedures may apply for Ontario residents contacting local resources.

Updates

boho-ca.casino is committed to transparency regarding changes to responsible gaming practices, policies, or legal obligations. Notifications of updates will be provided via the following channels:

E-mail Notification: Registered users will receive advance notice to their provided e-mail address prior to substantive changes or updates.
Website Banner: Significant updates will be announced on the boho-ca.casino homepage and within the Responsible Gaming section.

Last updated: June 2025

Contact & Feedback

For confidential assistance, feedback, or to request additional responsible gaming tools, please use the following contact options:

E-mail: [email protected] (dedicated responsible gaming support)

A secure feedback form is available in your account under My Account > Responsible Gaming > Support Feedback for self-control requests or further guidance.

Operator Details: Hollycorn N.V., Registration No. 144359, Scharlooweg 39, Willemstad, Curaçao. Jurisdiction: Curaçao, CA (Canada, outside Ontario regulation). For more information, visit boho-ca.casino.